All the features you need:
Customers can fill in their own contact information by typing into a digital form. This alone saves the repair shop time by not having to enter the data into the computer. It also eliminates all those times when employees can not read the customer's handwriting - which can lead to lost productivity.
Instead of spending hours everyday chatting with customers about the status of their repairs, your employees will send customers diagnostic information and repair authorization emails with a single click. Email Alerts, Text Alerts, and even Automated Phone Call Alerts are built in to save you time and improve communication.
Customers can choose to approve repair authorizations using email. This saves time and reduces communication errors. Customers do not always remember what is said on the phone, but rarely forget what they agreed to in writing.
You are just a swipe away from taking customer credit card payment and digitally storing the payment details. There is no need for a slow, old fashion, credit card terminal that needs to dial out and prints on curly paper.
Many Repair shops spend over 55 minutes on each transaction processing paperwork and communicating with the customer. Using Repair Business Software, you can spend less than 15 minutes on each transaction. Your business can save hundred of hours of payroll and put that extra time into doing more repairs.